New User Discount Policy

1. Eligibility

The New User Discount is available to customers who:

  • Create a new account on the CavCaz website

  • Have not previously made a purchase with CavCaz under the same email address or Shopify account

Important:

  • The discount is strictly limited to one use per account.

  • Accounts attempting multiple uses of the discount may be flagged for review or cancellation.

  • The discount cannot be transferred between accounts, shared, or combined with other promotions unless explicitly stated.

This ensures fairness and provides a clear incentive for first-time customers while maintaining integrity across the CavCaz platform.

2. Discount Details

  • The New User Discount applies as a percentage off your first order, automatically applied at checkout when a new account is used.

  • The discount does not apply to shipping fees or taxes unless otherwise stated.

  • Eligible products include all items available on the CavCaz website, unless otherwise marked as exclusions.

Example Usage:

  • Customer signs up with a new email and adds items to the cart.

  • During checkout, the New User Discount is automatically applied.

  • The final price reflects the discounted amount before payment is processed.

3. Redemption Rules

To use the New User Discount correctly:

  1. Create a new CavCaz account with a valid email address.

  2. Add products to your shopping cart.

  3. The discount will automatically apply once per account.

  4. Complete payment using accepted online payment methods via Shopify’s secure checkout.

Important Notes:

  • Discounts cannot be stacked with other promotions unless explicitly permitted.

  • Attempting to circumvent the one-time rule, such as by creating multiple accounts, may result in cancellation of orders or loss of discount privileges.

  • Once used, the discount cannot be reapplied, modified, or transferred to another account.

4. Validity and Expiration

The New User Discount is valid only for the first order placed under a new account.

  • The discount expires if not used within a specified period after account creation (as indicated during signup or on the website).

  • Once redeemed, the account remains eligible for future purchases at standard pricing, but the discount will not reapply.

This approach encourages first-time customers to experience CavCaz products promptly while maintaining a fair and manageable system for our team.

5. Shopify and Technical Details

CavCaz leverages Shopify’s secure checkout system to manage discount eligibility automatically:

  • Each new account is tracked through Shopify to ensure one-time usage.

  • The discount code or automatic promotion will validate account status before applying.

  • Any issues with discount application should be reported immediately to CavCaz support:

Our team is available to assist promptly, ensuring new users can successfully apply the discount and complete their first purchase.

6. Customer Support and Questions

If you encounter difficulties using the New User Discount, or if you are unsure of eligibility:

  • Contact CavCaz directly before completing your order.

  • Provide your account email and details of the items in your cart.

  • Our professional support team will guide you through the process to ensure a smooth and secure checkout.

By following these steps, new customers can enjoy their welcome discount while understanding all rules and limitations.

7. Summary

  • One-time use per account

  • Automatically applied for first order only

  • Cannot be stacked with other discounts unless explicitly stated

  • Managed securely via Shopify

  • Support available for all questions and technical issues

The CavCaz New User Discount is designed to reward first-time customers, introduce our premium sports gear, and provide a fair, professional, and transparent shopping experience for everyone in Georgia.