Lost or Delayed Packages

Despite our best efforts, unforeseen issues can occur.

• Tbilisi: CavCaz manages all deliveries directly. If a package is lost or delayed, contact us immediately for support. Our team will investigate, confirm delivery details, and resolve the issue as quickly as possible.

• Regional Deliveries: Managed by Trackings.ge. Delays may occur due to weather, logistics, or high volume. CavCaz will assist in contacting Trackings.ge, but cannot guarantee delivery timing once the package is with the courier.

To minimize issues:

• Ensure your contact details are accurate.

• Respond promptly to calls or messages from delivery personnel.

• Track your regional shipment using the provided Trackings.ge code.