Refund Process

After receiving the returned item, CavCaz conducts a careful inspection to ensure:

• No excessive use or damage outside of factory defects.

• Product matches the original order and packaging.

Refunds:

• Approved refunds are processed within 7–10 business days.

• Refunds are issued to the original payment method used during checkout.

• Partial refunds may apply if the item shows minor misuse or damage.

Important Notes:

• Items returned in non-compliant condition will be refused and returned to the customer at their expense.

• Regional customers must cover shipping costs for non-defective returns.